Yay, another IT tutorial :)
Just like the title says, it's a tutorial about how to uninstall Office 15 Click-to-Run Extensibility Component. You may encounter this problem while installing/re-installing Microsoft Office when you had already installed another version of Microsoft Office before.
You will not find this component on Add/Remove Programs on Control Panel. Yet how to solve this error is very simple:
1. Open Registry Editor
Windows 8.1 or above: Click Start --> type 'regedit' and enter.
Windows 7 or Vista: Click Start --> in the search box, type 'regedit' and enter.
Windows XP: Click Start --> click Run --> in the Run window, type 'regedit' and enter.
2. After Registry Editor opened, go to: Computer\HKEY_CLASSES_ROOT\Installer\Products
3. In Products folder, you will find many folders. Folders we'll need begin with 00005 on its name (see image below).
4. Find and delete all folders which contain Office 15 Click-to-Run Extensibility Component on ProductName.
5. After deleting all required folders, launch the Microsoft Office installer again and voila! let the installation begins.
That's all. Quite simple right?
Btw, I am using Windows 8.1 and haven't try it on another OS yet. But I expect it will work also.
Hope it helps and please let me know if something need to be updated on this tutorial.
Thanks and have a good day.
Just like the title says, it's a tutorial about how to uninstall Office 15 Click-to-Run Extensibility Component. You may encounter this problem while installing/re-installing Microsoft Office when you had already installed another version of Microsoft Office before.
The pop-up error message. |
You will not find this component on Add/Remove Programs on Control Panel. Yet how to solve this error is very simple:
1. Open Registry Editor
Windows 8.1 or above: Click Start --> type 'regedit' and enter.
Windows 7 or Vista: Click Start --> in the search box, type 'regedit' and enter.
Windows XP: Click Start --> click Run --> in the Run window, type 'regedit' and enter.
2. After Registry Editor opened, go to: Computer\HKEY_CLASSES_ROOT\Installer\Products
3. In Products folder, you will find many folders. Folders we'll need begin with 00005 on its name (see image below).
4. Find and delete all folders which contain Office 15 Click-to-Run Extensibility Component on ProductName.
5. After deleting all required folders, launch the Microsoft Office installer again and voila! let the installation begins.
That's all. Quite simple right?
Btw, I am using Windows 8.1 and haven't try it on another OS yet. But I expect it will work also.
Hope it helps and please let me know if something need to be updated on this tutorial.
Thanks and have a good day.
Thank you so much! I was really struggling to get this fixed.
ReplyDeleteThis really helped. Thx very much. A minor contribution however. I got the same error message while trying to insall the english language pack after installing the 64 bit microsoft office 2013. I could still not proceed, however, after deleting as described here all three registry entries with "office 15 extension" while getting a different error message. Out of desperation (and based on my general Windows experience), I tried again by deleting just the first of the registry entries and it worked. Sorry to say that Microsoft but I again appreciated OS X and remembered why I was happy not to have opened my Windows PC for the last four months.
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Thanks, this and a glass of Canadian really helped finish a mornings worth of hurdles in getting 64 bit Office installed.
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ReplyDeleteI don't have an entry for 0005 under Products in the Registry Editor as shown above. What should I do here? Please suggest
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works fine. thanks. wondering why such an expensive product do not do the cleanup itself ...........
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ReplyDeleteAfter you uninstall it, will your regular Office programs still work? I mean when you uninstall this office 15 error, will Word, Excel, Powerpoint etc. still work??
ReplyDeleteExcellent advise - thank you! For Office 16, do as instructed yet the folders of interest begin with 00006 rather than 00005.
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Not a computer whiz, I am just trying to follow instructions so I can install Office 16 64 bit. I am getting the message about Office 16 Click-to-Run Extensibility. I have followed the steps but I see two files under the product file that say Office 16 Click-toRun Localization Component and Office 16 Click-to-Run Licensing Component. Should they be deleted, also?
ReplyDeleteHi.. Sorry for the late response. Office 16 Click-to-Run Ext is supposed to be exist in case you install 64 bit version. So I think it should be deleted.
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